Welcome to Smart Water Box!!!
These Terms and Conditions ("Terms") govern your access to and use of the Smart Water Box website, mobile application, smart water dispensing devices, and related services ("Services"). By using our Services, you agree to these Terms. If you do not agree, please do not use our Services.
1. Definitions
"Smart Water Box", "we," "our," or "us" refers to the company providing the Services.
"User," "you," or "your" refers to any individual or organization using our Services.
2. Eligibility
You must be at least 18 years old or have the permission of a parent or legal guardian to use our Services.
3. User Account
To access certain features, you may be required to create an account.
You agree to:
Provide accurate and complete information.
Keep your login credentials secure.
Notify us immediately of any unauthorized use of your account.
Accept responsibility for all activities conducted through your account.
4. Smart Water Box Services
Our Services may include:
Smart water dispensing.
Digital payments.
Wallet or prepaid balance.
Subscription plans.
Usage history.
Device monitoring and management.
Customer support.
Service availability may vary depending on your location and network connectivity.
5. Payments
All payments must be made using the payment methods supported by Smart Water Box.
You agree that:
Prices may change without prior notice.
Payments are subject to applicable taxes.
Failed or reversed transactions may result in temporary suspension of Services.
Refunds, if applicable, will be processed according to our Refund Policy.
6. User Responsibilities
You agree not to:
Damage or misuse any Smart Water Box device.
Attempt unauthorized access to our systems.
Use the Services for illegal or fraudulent activities.
Interfere with the operation of our devices or software.
Share false or misleading information.
Any damage caused intentionally may result in additional charges.
7. Water Quality
We strive to provide safe and clean drinking water through regular maintenance and quality checks. However, temporary interruptions may occur due to maintenance, technical failures, or circumstances beyond our control.
Users should report any concerns regarding water quality immediately through our customer support channels.
8. Intellectual Property
All content, software, trademarks, logos, designs, and technology associated with Smart Water Box are the exclusive property of Smart Water Box or its licensors.
You may not copy, reproduce, distribute, modify, or commercially exploit any part of our Services without prior written permission.
9. Privacy
Your use of our Services is also governed by our Privacy Policy. By using Smart Water Box, you consent to the collection and processing of your information as described in that policy.
10. Service Availability
We aim to keep our Services available at all times but do not guarantee uninterrupted access.
Services may be temporarily unavailable due to:
Scheduled maintenance.
Technical issues.
Network failures.
Power outages.
Force majeure events.
11. Limitation of Liability
To the maximum extent permitted by law, Smart Water Box shall not be liable for:
Indirect or consequential damages.
Loss of profits or business.
Data loss.
Service interruptions beyond our reasonable control.
Damages arising from misuse of our Services.
Our total liability shall not exceed the amount paid by you for the Services giving rise to the claim, where permitted by applicable law.
12. Indemnification
You agree to indemnify and hold harmless Smart Water Box, its employees, partners, directors, and affiliates from any claims, damages, losses, liabilities, or expenses arising from your misuse of the Services or violation of these Terms.
13. Suspension or Termination
We reserve the right to suspend or terminate your account if:
You violate these Terms.
Fraudulent activity is suspected.
Required by law.
Your actions threaten the security or operation of our Services.
14. Third-Party Services
Our Services may integrate with third-party payment gateways, mapping services, or other providers. We are not responsible for the content, policies, or practices of third-party services.
15. Changes to These Terms
We may update these Terms from time to time. Updated versions will be posted on our website or application with a revised effective date.
Continued use of the Services after changes become effective constitutes your acceptance of the revised Terms.
16. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the jurisdiction in which Smart Water Box operates, without regard to conflict of law principles.
17. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us:
Smart Water Box
Email: support@smartwaterbox.com